Reviews

Pam, Walney, Barrow in Furness
5.0

03.10.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent service throughout from checkin to checkout! All staff pleasant and welcoming! Apartments had everything you needed thankyou


Response:

Thank you for taking the time to leave a review Pam It was great to see that you found our service excellent throughout your stay. I hope to be able to welcome you back soon. Kind Regards Robert Wylie Operations Executive

Mark, St Clement
4.3

20.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Housekeeping was good however the decor and fixtures (light switches particularly) were a bit tired


Response:

Hi Mark, thank you for taking the time to post a review. I hope you enjoyed your stay. I am sorry you found the décor and fixtures to be a little tired. We do have an on-going maintenance plan in place to refresh the apartments which includes the replacement of the light switches and sockets. I do hope to be able to welcome you back to Premier Suites next time you are in Manchester, Kind Regards Robert Wylie Operations Executive

BEVERLEY, Hove
5.0

18.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really impressed with Premier Suites-friendly attentive staff. Clean, stylish apartments in a great location. Will be back.


Response:

Thank you for your lovely review Beverley, I am pleased you enjoyed your stay and look forward to welcoming you back soon. Kind Regards Robert Wylie Operations Executive

David,
4.5

05.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The location was perfect for a city break. ideal for either of the main train stations, a walk away from a lively nightlife and lots of independent bars and cafes. A stroll to Arndale and also The Printworks. The accomodation was as I expected, had an issue where the hot water wasn't working but it was fixed as quickly as possible and the staff couldn't have been more helpful or apologetic. I would say the apartment could do with a refurb, it was absolutely clean but a little tired. The only other thing which would be great would be to have a way of separating rubbish and recycling in the room. Had no way of separating any paper or plastics with just a general use bin. It might happen afterwards but would be better to be able to do it yourself. Overall I would and will probably stay here again as the location was absolutely perfect.


Response:

Thank you for taking the time to post a review David. Our location is great for exploring Manchester with most of the major amenities close by. I am pleased to hear that we were able to fix the hot water problem for you. We are in the process of starting an update of the apartments and this will be an on going process until all of our apartments have been completed. Although we do not have any recycling facilities in each apartment we do have a recycling point located in the car park on the lower ground level. At present there are no plains in place to provide a recycling facility in each apartment but we will bear this in mind for any future changes. I am glad you enjoyed your stay and hope to be able to welcome you back next time you visit Manchester. Kind Regards Robert Wylie Operations Executive

Graeme, Montreal
4.8

26.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Enjoyed my stay. Glad I chose Premier Suites.


Response:

Thank you for taking the time to leave review Graeme. I am glad to hear you enjoyed your stay with us and I hope to see you again soon. Kind Regards Robert Wylie Operations Executive